Final Reflection

Through the past ten weeks of technical communication module, I have learnt how to write a formal report, letter of transmittal and how to use APA style to cite sources. I believe such skills will be beneficial for me in terms of school and work. One thing that I loved would be the freedom of speech in this module. I am given the opportunities to give constructive feedbacks which allow me to work on my goals. One of the goals I set for myself is to bring across my idea in a better way without offending anybody. Now, at the end of the term, I am sure that I have attained my goal. I do enjoy this class as I can work with different groups of people.

I will be sharing my experience for the class presentation as I was not around during the showcase. Through the presentation, I have observed how individuals present their ideas and portrait themselves. As an audience, I noticed that the body language of the presenter and the content of the slides are very important. This is because both factors will affect the mood of the audience. As a presenter, I have learnt that I should slow down my speech. By slowing down, I will be able to deliver my idea clearly and hence minimise any confusion. Furthermore, I realised that having a good team dynamic is one of the key points to deliver a good team presentation. I felt that I am more confident by having my team members beside me. Hence, I am sure that they ease my nervousness and allow me to perform better.

To sum it up, I really enjoyed attending the class and will apply those acquired skills in the future.

Report on Qardiocore

Background Information

Qardio, Inc was founded in 2012 by Marco Peluso and Rosario Iannella which aims to “transform the healthcare industry” with easier, intelligent and more practical solutions for everyone (Qardio, 2018.). Qardio integrates “innovative technologies, high-end design and exceptional user experience” into personal health monitoring equipment. Some of its products include QardioArm, QardioBase and the latest QardioCore.

About QardioCore

Qardio mentions that “one in three adults lives with a chronic heart condition” and there is no simple and modern solution to monitor heart health without compromising lifestyle. QardioCore was first introduced in the Consumer Electronics Show (CES) in 2015. However, it was only first available for pre-order in 2017. QardioCore is the first wireless wearable patchless electrocardiogram (ECG) device that enables its consumer to monitor their heart activity anytime and anywhere. In addition, QardioCore also accurately measures other biometric data such as skin temperature, respiratory rate as well as activity tracking. Qardio states that the biometric information collected by QardioCore will be “transmitted wirelessly” to the smart devices. The data will then be sent to the Qardio Cloud through its QardioApp, which provides the patients with an easy-to-understand timeline summary. These biometric data can then be shared with heart health practitioners for them to gain a better insight into their patient’s health. Furthermore, QardioCore is “splash and rain-resistant”, making this device convenient for consumers to use it to monitor heart health or for training purposes.

Problem Statement

The ideal ECG device should allow users to access the data easily through different smart devices. Currently, Qardiocore is only integrated with Apple iOS that allows the user to share and store the data with other applications that used Apple iOS. QardioCore will need to expand into other operating systems to cater to a more wider range of users outside of just Apple.

Purpose Statement

The purpose of the report is to propose an implementation of a mobile or an online application that enables to retrieve data easily from the QardioCore. This implementation will able to enhance Qardio’s revenue in the long run.

Solution

In order to allow both Apple and Android users to access the data easily, it is recommended to update its current application, QardioApp, to be able to connect the QardioCore to other devices such as the Android.

Benefits

  1. Convenient and time-saving:
  • By having an online application, users can access their data without finding an Apple product.
  1. Cater to more users:
  • As there is a mixed variety of Apple and Android users, it will attract more consumers to purchase the product.
  • Healthcare professionals are also able to keep track of more patients’ health data and provide medical advice and treatment if necessary.
  1. A wide variety of usage:
  • Exercise equipment will be able to provide real-time data to the users. This will enable the user to analyse the data and further improve on their physical performance.
  1. Ease of usage:
  • By having the application, it will not only restrict to the Apple users but also enable Android users to access the data.
  1. Up to date application:
  • By having both Apple and Android applications, it allows Qardio to get more users’ feedbacks to help them further improvise their application to better serve the users.

Drawback

While it might be ideal to create an application outside Apple iOS to solve this issue, the cost of creating and maintaining the application will be costly. The cost of building an application range from as low as $50,000 to as high as $1,000,000 depending on the company hired for building the application and the complexity of the application.

 

Another concern will be the stability and the reliability of the application. A good application will allow users to access, review and share the data intended with just a snap of your finger. Hence, if the mobile application does not meet the requirements of its consumers, they will be less inclined to use the product and the application. This can indirectly generate bad reviews for the product and the company.

Conclusion

In conclusion, by having a reliable online or a mobile application, it will benefit both Qardio and its users. As Apple product are generally more expensive compared to Android product, this additional feature will be beneficial in increasing the consumer base.

 

Product Description Summary and Evaluation Draft #3

According to the Grab’s website, Grab is a transportation platform that allows passengers to hail for a car by using their smartphones. It is an application that uses both internet and GPS functions to give a real-time information such as locations to both the passenger and driver. With such feature, the user can calculate the amount of time they have prior to the car ride. Furthermore, the real-time GPS function can be accessed by both the driver and rider to prevent any confusion. Grab has implemented various measures such as rating and screening of drivers to ensure the safety of the passengers. Grab allows both driver and customer to save money through the implementation of both Grabhitch and Grabshare. These two services allow passengers who are going towards the same direction to take a ride at a cheaper rate. In addition, it will help to save fuel costs as there will be lesser cars on the road. Although there are similar transportation platforms such as Ryde (2018) in the market, Grab has its unique features in term of variety of services, different payment mode and safety features that make Grab stands out from its competitors.

The first unique feature of Grab is the availability of variety of services such as GrabCoach, GrabTaxi, GrabCar and many more. This allows users with different kind of needs to hail for a suitable car. In addition to the transportation services, Grab has also introduced GrabFood that enabled users to order food through using the same Grab’s account.

The second unique feature will be the availability of Grabpay. Grabpay is a special payment mode that users can load certain amount of money beforehand and use it to pay for the ride or food. Users can save more money through using Grabpay as they are able to earn GrabRewards points that can be used to redeem attractive deals.

The last unique feature that gives Grab a competitive edge would be the additional personal accident coverage, 24/7 call centres and emergency response teams. With such features, it will ensure the safety of the both the drivers and passengers.

In conclusion, the numerous features like the wide variety of services, special payment mode and safety coverage that are offered by Grab will make it a good choice for the customers.

 

References

Grab. (n.d.). About Grab – Southeast Asia’s Leading Ride-Hailing Platform. Retrieved October 3, 2018 from https://www.grab.com/sg/about/

Grab. (n.d). GrabPay – Easy and Hassle Free Payment Solution. Retrieved October 3, 2018 from https://www.grab.com/sg/grabpay/

Ryde. (n.d.). What is Ryde. Retrieved October 3, 2018 from http://www.rydesharing.com/sg/home/

Product Summary Draft #2

According to the Grab’s website, Grab is a transportation platform that allows passengers to hail for a car by using their smartphones. It is an application that uses both internet and GPS functions to provide a real-time information such as locations to both the passenger and driver. With such feature, the user is able to calculate the amount of time they have prior to the car ride. Furthermore, the real-time GPS function can be accessed by both the driver and rider to prevent any confusion. Grab has implemented various measures such as rating and screening of drivers to ensure the safety of the passengers. Grab allows both driver and customer to save money through the implementation of both Grabhitch and Grabshare. These two services allow passengers who are going towards the same direction to take a ride at a cheaper rate. In addition, it will help to save fuel costs as there will be lesser cars on the road. Although other transportation platforms such as Ryde (2018) also offer similar features to Grab, there are a few unique features such as the availability of wide variety of services, different mode of payment  and safety features make Grab more comparable to it’s competitors.

The first unique feature of Grab is the availability of wide variety of services such as GrabCoach, GrabTaxi, GrabCar and many more. This allows users with different kind of needs to hail for a suitable car. In addition to the transportation services, Grab has also introduced GrabFood that enabled users to order food by using the same Grab’s account.

The second unique feature is that users are able to make any payment through the usage of Grabpay. Users can save more money through using Grabpay as they are able to earn GrabRewards points that can be used to redeem attractive deals.

The last  unique feature that gives Grab a competitive edge would be the additional personal accident coverage, 24/7 call centres and emergency response teams. With such features, it will ensure the safety of the both the drivers and passengers.

In conclusion, the numerous features like the wide variety of services, special payment mode and safety coverage that are offered by Grab will make it a good choice for the customers.

 

References

Grab. (n.d.). About Grab – Southeast Asia’s Leading Ride-Hailing Platform. Retrieved October 3, 2018 from https://www.grab.com/sg/about/

Grab. (n.d). GrabPay – Easy and Hassle Free Payment Solution. Retrieved October 3, 2018 from https://www.grab.com/sg/grabpay/

Ryde. (n.d.). What is Ryde. Retrieved October 3, 2018 from http://www.rydesharing.com/sg/home/

Product Summary about Grab Draft #1

Grab is a transportation platform that allows passengers to hail for a car by just using their smartphones. It is an application that uses both internet and GPS functions to provide a real-time information such as locations to both the passenger and driver. With such feature, it enables the user to calculate the amount of time they have prior to the car ride. Furthermore, it will avoid any confusion between the driver and the rider.

There is a variety of services available on the Grab platform. The wide variety of services will cater to the different crowd with different needs. In addition, there are alerts for food stores and discount coupons to attract customers.

Grab allows both driver and customer to save money through the implementation of both Grabhitch and Grabshare. These two services allow passengers who are going towards the same direction to take a ride at a cheaper rate. In addition, it will help to save fuel costs as there will be lesser cars on the road.

Hence, in conclusion, with such technology that is the combination of both telematics and route planning, it results in the ability to reduce the fuel and the distance travelled with a more accurate travelling route.

Source: https://www.grab.com/sg/

Self-Introduction

Subject:  Jia Ying’s Formal Self-Introduction

Dear Dr. Blackstone,

My name is Chua Jia Ying, currently a year one telematics student attending the technical communication seminar for the first time. I would love to use this email to let you have a better understanding of me.

I graduated from Singapore Polytechnic in 2016 with a diploma in food science and technology. After graduating, I have been thinking of what should I do for my life. and one of the decisions is to have a fulfilling job that will enabled to have a part in protecting the country. Thus, I have decided to sign on with the Republic of Singapore Air Force as a military personnel.  I would say that signing on as a military personnel was one of the biggest decisions I have ever made in my life. I have gained interest in the transportation industry after being in the force for two years. This is because I get to learn more about various transportation platforms and even weapons that are mounted on the platforms. As for my hobby, it is to travel overseas. This is because I strongly believe that through traveling to different parts of the world, I am able to learn more about different cultures and living lifestyles.

Next, I would like to share more about my strength and weakness. My strengths include being able to think critically, voicing out my opinion and having the ability to stay resilient in difficult situation. I would like to say that the mentioned strengths are attributed by the culture in my squadron as I can still clearly remember that what my Deputy Commander Officer once said to me when I first entered the squadron. She told me that only the best can deserve to be in this squadron, taking care of the sky 24/7. I would say those words have indeed impacted me in a good ways. All these strengths are particularly important to me as I have to give a direct control which consists of instructing different firing units to shoot down the hostile targets within split second.

As for my weakness, it will be jumping into a conclusion before understanding the entire situation. Thus, making harsh decisions and hurting other people in one way or another.

Hence, my goals for this module are to learn how to bring across my idea in a better ways without offending anybody,  looking and solving things at different perspectives. I am sure that achieving these goals are attainable and will aid in my personal development.

Thank you for taking your time to have a better understanding of me and I will definitely look forward to attend your classes.

Yours Sincerely,

Jia Ying

Commented: Danny, Clement, Si Yong

Last Edited: 9 October 2018